Agile Working Takes Center Stage
A Modern Workplace for Creditreform's New Headquarters
Last November, Creditreform's teams relocated to their new offices on Hammfelddamm in Neuss. The consulting firm Mensch im Büro had designed future-forward workplace environments across more than 14,000 m² of floor space, seamlessly integrating people, technology, and meaningful work. "After years of operating across three separate buildings, we're thrilled to finally bring the Creditreform Association, Creditreform AG, and all our subsidiary companies under one roof," says Alexandra Ennenbach, Head of General Administration and Purchasing. "Our former offices had become outdated, our teams were scattered, and the spaces simply didn't support modern work practices. That was the driving force behind this move."
The new offices speak for themselves: open-plan layouts and a thoughtful mix of office types create the ideal foundation for agile collaboration. Individual workspaces, open areas, and distinct zones for communication and focused work balance functionality with employee wellbeing. A carefully curated palette of furnishing styles and color schemes ties everything together into one cohesive environment. "We held a series of workshops with staff to introduce open-office concepts and directly address acoustic concerns," explains Ralf Adam, Managing Director of Mensch im Büro. "Ultimately, the teams embraced the open-space model—and that's what we delivered."
This building embodies the company's vision: a workspace designed to cultivate a forward-thinking culture where employees find purpose and deliver exceptional results with genuine enthusiasm. "Our integrated approach—from initial analysis through strategy and final execution—really resonated with them," says Richard Rademacher of office furnisher Eßer Office Group, who led the design concept. Following the master planning phase, collaborative workshops with the Creditreform teams crystallized a unified vision for every detail: lighting, wall and floor treatments, and furniture selections all working in concert.
The color palette itself emerged from workshops and conversations with the building team and leadership. A consistent base of two or three core colors unites all floors, with floor-specific accent tones adding distinctiveness. Each level thus has its own visual identity while maintaining cohesion and wayfinding clarity. "The project exceeded expectations, and feedback has been overwhelmingly positive," reflects Alexandra Ennenbach. "Our teams are genuinely excited about these new spaces—the atmosphere, the design, the possibilities. It's made a real difference."
Photography Credits:
König + Neurath, Eßer Office Group
(Published in CUBE Düsseldorf 02|21)